FAQ's

What are We Buy Any Mobile?

Since 2017, We Buy Any Mobile, a UK-registered company, has offered services through 8 actual storefronts, and 5 more are soon to follow.

Does We Buy Any Mobile Sell, or Supply Mobile Phones?

Yes, We Do.

Do your products come in boxes?

Certainly, we provide boxes for boxed phones and accessories.

What payment options do you offer for online orders?

You can pay with your credit card or use Paypal for online orders.

How soon after I place an order will I receive a confirmation?

You will receive a confirmation of your order instantly.

What types of couriers do you employ to deliver orders?

We use Royal Mail to deliver your ordered items

How long do I have to wait after I place my order?

We try to deliver products within 24 hours of their order.

Is it possible to modify the delivery address for my order?

Yes, you can. You need to contact our Customer Service before the product is shipped.

What should I do if something's missing from my order?

Please contact our Customer Service as soon as you notice something is missing from your order.

Why should I get a repair from We Buy Any Mobile?

We Buy Any Mobile technicians undergo rigorous training and regular testing to ensure they have the skills and training necessary to fix all popular devices. With countless successful repairs to date, we are the trusted repair chain. You can put your faith in us with your precious devices.

How much time does a repair take?

Our quick repair service is something we take pleasure in. The majority of our repairs may be finished in one of our service centres in just 30 minutes, but some repairs for tablets, laptops, and mail can take up to 72 hours.

What should I do before handing my gadget over?

The good news is that, unless you've opted to have a Genuine Apple repair or your Google Pixel 6 is being repaired under warranty, we don't require you to erase your data before your repair with us. However, we always advise backing up your device before coming to our shop because, in the worst-case situation, we might seek your consent to wipe your data if a repair calls for it.

What is the functioning of the walk-in service?

You can immediately have your phone repaired with our walk-in service! When you make a reservation on our website, you can see how long each repair will take.

Will my device still withstand fluids after a repair?

When putting everything back together, we use the same seals that your device's manufacturer uses.However, we cannot guarantee water resistance or proofing.Since the IP rating cannot be reinstated after a device has been opened, this applies everywhere.

Warranty

Thank you for being so interested in the products and services of We Buy Any Mobile. This 12 months warranty applies to devices and only for devices purchased from We Buy Any Mobile.

What does this limited warranty cover?

This Limited Warranty covers any defects in material or workmanship under everyday use during the Warranty Period. During the Warranty Period, We Buy Any Mobile will repair or replace, at no charge, products or parts of a product that proves defective because of unsuitable material or workmanship under regular use and maintenance.

What will you do to correct problems?

We Buy Any Mobile will either repair the Product at a given charge, using new or refurbished replacement parts.

What does this limited warranty not cover?

This Limited Warranty does not cover any problem that is caused by: